Terms of Service

These Terms of Service (the “Terms”) govern your use of RelationScan(the “Service”). By using the Service, you agree to these Terms.

1. What the Service does

The Service uses AI to analyze conversation text or images you submit and highlights communication tendencies (such as patterns that may be considered manipulative) as reference information.

2. Important disclaimer (not medical, psychological, or legal advice)

Results are reference information only. They are not an evaluation, diagnosis, or definitive judgment of any individual, and are not a substitute for medical or psychological diagnosis, legal advice, or professional counseling. For important decisions (relational, legal, or medical), consult a qualified professional. In an emergency or any situation involving your safety, contact the police, medical services, or an appropriate helpline immediately.

3. Eligibility

• You must be at least 18 years old, or have the consent of a legal guardian.
• If you submit information about third parties (such as conversations with others), you are responsible for how that information is handled.

4. Accounts

Some features require email verification (a one-time code). You are responsible for safeguarding your account.

5. Fees, subscriptions, and cancellation

• Prices for paid options (single purchase, Basic, Pro) are shown at checkout.
• Subscriptions renew and are charged automatically each billing period unless canceled.
• You can cancel a subscription anytime from your account page; access continues until the end of the current period.
• We generally do not provide refunds. See the Refund Policy for details.

6. Prohibited conduct

You agree not to:

• violate any law or public order;
• infringe the rights of others (including privacy and intellectual property);
• reverse engineer, scrape or automatically harvest, gain unauthorized access to, or otherwise interfere with the Service;
• use the Service to surveil, harass, discriminate against, or otherwise harm others.

7. Content you submit

Conversations and images you submit for analysis are sent to and processed by our AI provider (Anthropic) via its API. We do not use your submitted content to train AI models. See the Privacy Policy for retention and deletion details.

8. Intellectual property

All intellectual property rights in the Service and its text, design, and software belong to us or the respective rights holders.

9. Disclaimer of warranties and limitation of liability

The Service is provided “as is” without warranty of accuracy, completeness, or fitness for a particular purpose. To the maximum extent permitted by law, we are not liable for damages arising from your use of, or inability to use, the Service.

10. Changes, suspension, and termination

We may change, suspend, or discontinue the Service without prior notice.

11. Governing law and jurisdiction

These Terms are governed by the laws of Japan. The Tokyo District Court shall have exclusive jurisdiction over any dispute relating to the Service as the court of first instance.

12. Changes to these Terms

We may update these Terms. By continuing to use the Service after changes take effect, you accept the updated Terms.

13. Contact

For questions about these Terms, please use our contact form.

14. Business information

Operator: 菊地優作
Address: 〒115-0045 東京都北区赤羽1-7-9 赤羽第一葉山ビル4F
Phone: 050-6863-3223
Contact: contact form