Privacy Policy

RelationScan(the “Service”) handles your personal information according to this policy.

1. Information we collect

• Email address (for account verification)
• Conversation text and images you submit for analysis
• Usage data (number of analyses, plan, etc.)
• Payment information: card numbers are processed by our payment provider (Stripe); we do not store card numbers.

2. How we use it

• To provide the Service (analyzing and displaying conversation patterns)
• For account management, authentication, and billing
• To respond to inquiries
• To improve the Service (using anonymized data)

3. AI processing and subprocessors

Conversations and images you submit are sent to and processed by our AI provider (Anthropic) via its API for analysis. We do not use your submitted content to train AI models. We use the following third-party providers to operate the Service:

• Anthropic (AI analysis)
• Stripe (payment processing)
• Supabase (database and authentication)
• Vercel (hosting)
• Resend (email delivery)

Some of these providers’ servers are located outside Japan, so your information may be transferred internationally.

4. Data retention

• Raw data such as analysis results and submitted conversation text is automatically deleted after 7 days for single purchases and 30 days for subscriptions.
• Uploaded images are not stored after analysis (they do not appear in your account history).
• We may retain anonymized data to improve the Service. This may persist after account deletion but does not identify you.

5. Your rights and account deletion

You may request access to, correction of, or deletion of your personal information. Deleting your account from the account page removes your account and the raw data associated with you (excluding anonymized data).

6. Cookies

We use cookies to remember your display language and to maintain your authentication session.

7. Security

We take appropriate measures to protect personal information against loss, leakage, or damage.

8. Changes

We may update this policy. We will announce significant changes within the Service.

9. Contact

For questions about how we handle personal information, please use our contact form.